IT Management software brings together all the systems of your company to meet your business goals.
But how exactly is this done?
The IT Management Software makes use of technological resources, standardizes the staff, and most importantly, helps secure the company’s data.
Here are ten different IT Management Tools that help companies achieve their business objectives efficiently:
ManageEngine
ManageEngine is a Spain-based company that develops a complete IT management software for all your company’s needs.
They mainly concentrate on making the users satisfied and to keep your business secure. They also assist in aligning the IT Management with your business.
The modules of this software include:
- Active Directory
- Data Analytics
- Applications Management
- Cloud Management
- Desktop Security Management
- Help Desk
- IT Security
- Mobile Device Management
- Network and Server Performance Management
The two modules under ManageEngine that are best to use are ManageEngine Applications Manager, ManageEngine OpManager.
LogicMonitor
LogicMonitor is the SaaS-based, automated IT performance monitoring platform for on-premises, hybrid, and cloud infrastructures.
It maintains the performance and availability of critical business services. It uses automation and built-in intelligence to monitor various applications.
The modules involved in LogicMonitor are:
- End-to-end visibility
- Monitoring Template Library
- Cloud Performance Visualization
- Network Flow Data
- Website Performance
- Network device Configurations
- Realtime Dashboards
- Alerting
- Reporting
- Topology Mapping
- Anomaly Detection
FreshService
Freshservice allows you to modernize IT and other business functions with an easy-to-use, simple-to-configure IT service desk solution located in the cloud.
The modules involved in Freshservice are:
- Easy to Use and Set-up
- Multi Channel Support
- Interactive Service Desk
- Easily Acquirable Information
- Best Mobile Performance
ADAudit Plus
ADAudit Plus is a part of ManageEngine which works as an IT security and compliance solution.
It provides over 200 scheduled audit reports and alerts, ADAudit Plus provides knowledge about changes made to the content and configuration of Active Directory, Azure AD, and Windows servers.
The modules of ADAudit Plus include:
- Active Directory Auditing
- Logon/Logoff Auditing
- File Server Auditing
- Windows Server Auditing
Remote Desktop Manager
Remote Desktop Manager helps you centralize and secure all your remote connections, passwords and credentials into a single platform which makes accessing them easier.
It provides two editions: for individuals and for enterprise purposes.
Various modules of this Remote Desktop Manager are:
- Remote connection Management
- Password Management
- Secure Access to Critical Assets
- IT Team Solution
- Ease of Management
- Audits and Reports
Avast Business Antivirus Pro Plus
Avast Business Antivirus Pro Plus 2019 is all-in-one powerful endpoint, email, server and network protection package for small and medium size businesses.
It is compatible with PCs, Macs and Windows servers. It is enhanced with innovative features to keep your company’s data completely secure. Avast also includes powerful antivirus, server, email and network security etc. This IT tool can be used either with cloud console or without.
Various modules present in Avast Business Antivirus Pro Plus are:
- File shield
- CyberCapture and Firewall
- Behavior Shield
- Web, Webcam and Email Shield
- Anti-spam
- Smart Scan
- Sand box
- WiFi Inspector
- Real site and Rescue Disk
- Data Shredder
- Browser Cleanup
- Passwords and SecureLine VPN
Deltek Costpoint
Deltek Costpoint is one of the industry-leading project accounting, labor management, manufacturing and business intelligence solutions.
Costpoint delivers the business agility, transparency and control you need, to run your organization. This tool also easily meets the strict compliance requirements of company auditors such as the DCAA, improves your entire project lifecycle, and offers your business a secured future.
Various modules in Deltek Costpoint are:
- Project Management
- Financial Management
- A Purpose-Built and Rigid Compliance
- Project and Portfolio Intelligence
- Contract Management
Splunk
This IT Management tool provides solutions for various IT problems on a single platform no matter the location.
Splunk lets you search and analyze your company’s infrastructure data on a real-time basis.
Various modules present in the Splunk IT Management tool are:
- Gives you real-time answers to meet business goals.
- Connects your machine and data and gain insights.
- Uses scales to analyze the complexity of the data
- Artificial Intelligence
- Machine Learning
PagerDuty
PagerDuty is a cloud software that connects people, systems & data into a single view for visibility and actionable intelligence across operations.
It produces SaaS incident platforms for various IT departments. This IT tool helps businesses deliver what customers need in real time, always.
Various modules used in PagerDuty are:
- Data Analytics
- Visibility
- Event Intelligence
- Enterprise Class Platform
- On-Call Management and Notifications
- Modern Incident Response
- Mobile Incident Management
- Digital Operations Management
ServiceNow Problem Management
ServiceNow platform supports the investigation of the root cause of an incident through structured problem analysis, then document solutions and workarounds in the KB.
Problem Management supports the ITIL process to find and fix the root cause of issues that result in incidents. You can record problems, associate incidents, and assign them to appropriate groups. You can create knowledge from problems, request changes, escalate, and manage problems through to resolution and reporting.
Various modules in ServiceNow Problem Management Process are:
- Identify and Log Problems
- Investigate and Update Problems
- Resolve Problems
- Data for Problem Resolution
- Prioritization of Problem Records
