{"id":609,"date":"2019-07-22T10:21:19","date_gmt":"2019-07-22T10:21:19","guid":{"rendered":"https:\/\/www.appsandreports.com\/blog\/?p=609"},"modified":"2019-07-22T10:25:23","modified_gmt":"2019-07-22T10:25:23","slug":"crm-tools-small-businesses","status":"publish","type":"post","link":"https:\/\/www.appsandreports.com\/blog\/crm-tools-small-businesses\/","title":{"rendered":"9 Best CRM Tools For Small Businesses"},"content":{"rendered":"\n<p>The ideal time to attain a <strong>CRM software<\/strong> is when your company is picking up pace and gaining customers steadily.<\/p>\n\n\n\n<p>A CRM software, for every business, definitely acts like a boon. It frees so much time for your company to look after other processes that require nourishing.<\/p>\n\n\n\n<p>Also, just like every other technology, certain <strong>CRMs<\/strong> are suitable for certain level of businesses. Such categories include, small businesses, large businesses, mid-size businesses and even for freelancers.<\/p>\n\n\n\n<p><strong>Learn more:<\/strong><a rel=\"noreferrer noopener\" aria-label=\" How to choose a good CRM software for your company? (opens in a new tab)\" href=\"https:\/\/www.appsandreports.com\/blog\/what-to-look-for-in-a-good-crm-software\/\" target=\"_blank\"> How to choose a good CRM software for your company?<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Agile CRM<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.agilecrm.com\/\" target=\"_blank\" rel=\"nofollow noreferrer noopener\" aria-label=\"Agile CRM (opens in a new tab)\">Agile CRM<\/a> is an all-in-one CRM software which offers marketing and sales services. This CRM tool focuses on three major modules: Marketing, Sales and Customer Service.<\/p>\n\n\n\n<p>Agile team offers various features for each module they contain in their CRM system.<\/p>\n\n\n\n<p>For Sales Module, they maintain all the contact information of an entity on a single interface making it easier to communicate with your clients. This tool also automates scheduling, manages your projects and tracks your milestones.<\/p>\n\n\n\n<p>For Marketing Module, it offers automated workflows, landing page builders, <strong>email tracking<\/strong> and <strong>marketing<\/strong>, <strong>mobile marketing<\/strong> and social suites. <\/p>\n\n\n\n<p>In the Customer Service Module, <strong>Agile CRM<\/strong> provides the help desk, ticketing, improves customer relations by taking feedback, canned responses and a self-service portal.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"759\" height=\"424\" src=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/agile-e1563791066376.png?resize=759%2C424&#038;ssl=1\" alt=\"agile crm software\" class=\"wp-image-610\"\/><figcaption>[images from agilecrm.com]<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Hubspot<\/h3>\n\n\n\n<p>The <a rel=\"nofollow noreferrer noopener\" aria-label=\"HubSpot (opens in a new tab)\" href=\"https:\/\/www.hubspot.com\" target=\"_blank\">HubSpot<\/a> CRM tool bonds your company&#8217;s work together &#8211; from marketing, to sales and customer service. <\/p>\n\n\n\n<p>In Marketing module, the software provides features like creating landing pages, <strong>automating marketing<\/strong>, <strong>email marketing<\/strong>, <strong>lead management<\/strong>, <strong>reporting analytics<\/strong>, SEO and CMS.<\/p>\n\n\n\n<p>For Sales module, the tool offers email tracking and automation, making schedules and notifies you about instant prospects. <\/p>\n\n\n\n<p><strong>Customer service software<\/strong> helps you connect with your customers and turn them into promoters that grow your business. Main features include ticketing, feedback and knowledge base.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"648\" height=\"419\" src=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/hubspot.png?resize=648%2C419&#038;ssl=1\" alt=\"Hubspot marketing dashboard\" class=\"wp-image-611\" srcset=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/hubspot.png?w=648&amp;ssl=1 648w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/hubspot.png?resize=300%2C194&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/hubspot.png?resize=139%2C90&amp;ssl=1 139w\" sizes=\"auto, (max-width: 648px) 100vw, 648px\" \/><figcaption><em>[images from hubspot.com]<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Thyrv<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.thryv.com\/\" target=\"_blank\" rel=\"nofollow noreferrer noopener\" aria-label=\"Thyrv (opens in a new tab)\">Thyrv<\/a> is, again, an all-in-one CRM software which offers platform independent application along with 24\/7 customer service program.<\/p>\n\n\n\n<p>In addition to that, <strong>Thyrv<\/strong> offers features like customer communication, appointment booking, reputation management, marketing automation, storing documents, and social media marketing.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"589\" height=\"391\" src=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/thryv.png?resize=589%2C391&#038;ssl=1\" alt=\"thryv crm dashboard\" class=\"wp-image-612\" srcset=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/thryv.png?w=589&amp;ssl=1 589w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/thryv.png?resize=300%2C199&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/thryv.png?resize=136%2C90&amp;ssl=1 136w\" sizes=\"auto, (max-width: 589px) 100vw, 589px\" \/><figcaption><em>[images from thryv.com]<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Firepoint<\/h3>\n\n\n\n<p>The sole purpose of the <a href=\"https:\/\/www.firepoint.net\" target=\"_blank\" rel=\"nofollow noreferrer noopener\" aria-label=\"Firepoint CRM (opens in a new tab)\">Firepoint CRM<\/a> is to handle the customer department of your business. They promote your business to generate leads, automates your tasks, organizes your leads, and communicates too.<\/p>\n\n\n\n<p>few of the many features that makes Firepoint an ideal software is its interactive dashboard, lead generation techniques, simplified communication, integrations, and higher conversion rates.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"387\" src=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/firepoint.png?resize=649%2C387&#038;ssl=1\" alt=\"firepoint dashboard\" class=\"wp-image-613\" srcset=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/firepoint.png?w=649&amp;ssl=1 649w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/firepoint.png?resize=300%2C179&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/firepoint.png?resize=151%2C90&amp;ssl=1 151w\" sizes=\"auto, (max-width: 649px) 100vw, 649px\" \/><figcaption><em>[images from firepoint.net]<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Prophet CRM<\/h3>\n\n\n\n<p><a rel=\"noreferrer noopener\" aria-label=\"Prophet CRM (opens in a new tab)\" href=\"https:\/\/www.prophetcrm.com\/\" target=\"_blank\">Prophet CRM<\/a> enables sales and project teams to operate in alignment. This tool allows users to collaborate with members of their core team or beyond their departments to track progress and helps meet your project deadlines.<\/p>\n\n\n\n<p>It also allows your team to continue doing their daily work without context switching to online tools.<\/p>\n\n\n\n<p>This CRM software allows you to personalize your documents, tracks your team activities, is platform independent and provides analytics of your leads as well.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"756\" height=\"456\" src=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/prophet-crm.png?resize=756%2C456&#038;ssl=1\" alt=\"analytics page in prophet crm\" class=\"wp-image-614\" srcset=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/prophet-crm.png?w=756&amp;ssl=1 756w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/prophet-crm.png?resize=300%2C181&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/prophet-crm.png?resize=149%2C90&amp;ssl=1 149w\" sizes=\"auto, (max-width: 756px) 100vw, 756px\" \/><figcaption><em>[images from prophetcrm.com]<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Hatchbuck<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.hatchbuck.com\/\" target=\"_blank\" rel=\"nofollow noreferrer noopener\" aria-label=\"Hatchbuck (opens in a new tab)\">Hatchbuck<\/a> develops software that automates sales and marketing activities to enable businesses to reach and retain customers.<\/p>\n\n\n\n<p>It helps you keep tabs on every contact with a user friendly CRM. Hatchbuck lets you know who your hot prospects are so you can focus on selling. <\/p>\n\n\n\n<p>It makes simple and intelligent campaigns and autoresponders. Also, email marketing and marketing automation tools makes your company efficient enough. With the simple email marketing tools hatchbuck offers, you can send messages easier than expected.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"717\" src=\"https:\/\/i1.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/marketing-dashboard.png?fit=720%2C430&amp;ssl=1\" alt=\"marketing dashboard hatchbuck\" class=\"wp-image-615\" srcset=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/marketing-dashboard.png?w=1200&amp;ssl=1 1200w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/marketing-dashboard.png?resize=300%2C179&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/marketing-dashboard.png?resize=768%2C459&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/marketing-dashboard.png?resize=1024%2C612&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/marketing-dashboard.png?resize=151%2C90&amp;ssl=1 151w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption><em>[images from hatchbuck.com]<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Lucrativ<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.lucrativ.com\/\" target=\"_blank\" rel=\"nofollow noreferrer noopener\" aria-label=\"Lucrativ CRM (opens in a new tab)\">Lucrativ CRM<\/a> majorly offers pipeline management to obtain efficient results for your sales department. However, it also provides other features that can enhance your customer relationship.<\/p>\n\n\n\n<p>Operate integrated dialer, SMS, and calendar seamlessly through desktop and mobile apps using this CRM tool. Also, your daily tasks are automated reducing the time taken in designing workflow.<\/p>\n\n\n\n<p>Lucrativ also offers custom metrics, user-friendly dashboards and real-time reports to gain insights regarding your data.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1668\" height=\"1066\" src=\"https:\/\/i1.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/lucrativ-1.png?fit=720%2C460&amp;ssl=1\" alt=\"lucrativ pipeline management\" class=\"wp-image-617\" srcset=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/lucrativ-1.png?w=1668&amp;ssl=1 1668w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/lucrativ-1.png?resize=300%2C192&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/lucrativ-1.png?resize=768%2C491&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/lucrativ-1.png?resize=1024%2C654&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/lucrativ-1.png?resize=141%2C90&amp;ssl=1 141w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption><em>[images from lucrativ.com]<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Salpo<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.salpo.com\/customer-relationship-management\/\" target=\"_blank\" rel=\"nofollow noreferrer noopener\" aria-label=\"Salpo (opens in a new tab)\">Salpo<\/a> creates a custom software to satisfy your business needs and build it onto our existing platform or provide off-the-shelf solutions to provide quick delivery and cost effective results.<\/p>\n\n\n\n<p>This CRM business platform can be customized to fit any business, without any kind of coding involved.<\/p>\n\n\n\n<p>Few features of Salpo include:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Increases business efficiency, cost effective and drives sales<\/li><li>provides in-depth reports on your business data<\/li><li>helps auto-store emails against any of your contacts<\/li><li>provide right and hot prospects for your business<\/li><li>connects your software and systems effortlessly<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1348\" height=\"636\" src=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/salpo.png?fit=720%2C340&amp;ssl=1\" alt=\"salpo dashboard\" class=\"wp-image-618\" srcset=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/salpo.png?w=1348&amp;ssl=1 1348w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/salpo.png?resize=300%2C142&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/salpo.png?resize=768%2C362&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/salpo.png?resize=1024%2C483&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/salpo.png?resize=191%2C90&amp;ssl=1 191w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption><em>[images from salpo.com]<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">SalesNOW<\/h3>\n\n\n\n<p>The major motto of <a href=\"https:\/\/www.salesnow.com\/\" target=\"_blank\" rel=\"nofollow noreferrer noopener\" aria-label=\"SalesNOW (opens in a new tab)\">SalesNOW<\/a> platform is to convert as many leads as possible into sales.<\/p>\n\n\n\n<p>Furthermore, it helps manage your customers as per their needs. SalesNOW links your business accounts and individual accounts to provide the relationship. <\/p>\n\n\n\n<p>It also organizes and tracks these leads through their platform independent application which are tailored for your business organization.<\/p>\n\n\n\n<p>SalesNow CRM also provides mobile mapping features which allows you to view their customer leads on a map. Through this, you can see what customers are near your locality, or a city etc. You can also select multiple customers and this tool will create a route from your current location.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1127\" height=\"447\" src=\"https:\/\/i2.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/salesnow.png?fit=720%2C285&amp;ssl=1\" alt=\"salesNOW dashboard\" class=\"wp-image-619\" srcset=\"https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/salesnow.png?w=1127&amp;ssl=1 1127w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/salesnow.png?resize=300%2C119&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/salesnow.png?resize=768%2C305&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/salesnow.png?resize=1024%2C406&amp;ssl=1 1024w, https:\/\/i0.wp.com\/www.appsandreports.com\/blog\/wp-content\/uploads\/2019\/07\/salesnow.png?resize=227%2C90&amp;ssl=1 227w\" sizes=\"auto, (max-width: 1127px) 100vw, 1127px\" \/><figcaption><em>[images from salesnow.com]<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Bottom Line<\/h3>\n\n\n\n<p>A <strong>CRM software<\/strong> is much necessary in a company to keep your customer relationships in tact. Aforementioned CRM tools are mostly inclined towards the small and mid-size businesses because customer relationship is very important if a company wants to grow.<\/p>\n\n\n\n<p>So, we hope for you to choose an ideal software that satisfies all your needs and requirements in order to maintain customer relationships.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The ideal time to attain a CRM software is when your company is picking up pace and gaining customers steadily. A CRM software, for every business, definitely acts like a boon. It frees so much time for your company to look after other processes that require nourishing. Also, just like every other technology, certain CRMs [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":620,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-609","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-software","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>9 Best CRM Tools For Small Businesses - AppsandReports.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.appsandreports.com\/blog\/crm-tools-small-businesses\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"9 Best CRM Tools For Small Businesses - AppsandReports.com\" \/>\n<meta property=\"og:description\" content=\"The ideal time to attain a CRM software is when your company is picking up pace and gaining customers steadily. A CRM software, for every business, definitely acts like a boon. It frees so much time for your company to look after other processes that require nourishing. 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