Playbox arms trendy businesses and BPOs with the foremost comprehensive, cooperative and perceptive agent optimization suite of quality assurance, Performance Management, Coaching, Learning, and Agent Motivation software system. Our machine-controlled and centralized solutions integrate together with your existing platforms and empower agents, team leaders, QA analysts, and managers with the tools and period intelligence required to boost the client expertise and revenue generation among hours.

Headquarters: Sunnyvale, CA

Year Founded: 2012

Company Type: Privately Held

Size: 11-50 employees

Specialties: Quality Assurance, Call Center, Coaching, Contact Centers, Call Center Quality Monitoring, Voice of the Customer, Customer Experience Management, Agent Performance Management.