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An agent optimization suite to evaluate, improve & inspire agent performance.
PlayVox OVERVIEW
Centralized and integrated Quality assurance, Performance Management, Coaching, Learning, and Agent Motivation computer code. Manage your entire client service team with one platform that integrates along with your current systems and surroundings. This ensures quality performance is usually being monitored, measured, trained, recognized and rewarded. simply valuate and determine client service issues. Give agents period of time feedback and have management of all of your operations in one centralized place. Optimize your quality operations and empower your agents by giving them visibility and period of time feedback on what they'll improve. Keep them trained and updated. Empower agents, team leaders, QA analysts and managers with capabilities and period of time intelligence required to thrill customers and boost revenue.
PlayVox FEATURES
PlayVox PRICING
Starting Price : $25
PlayVox SPECIFICATIONS
PlayVox Deployment
Installed :
- Windows
- Mac OS
Mobiles :
- Android
- iOS
PlayVox Supported Languages
- English
PlayVox API
- Open API
- API for custom integration
PlayVox Integrations
LiveChat
Zendesk
Freshdesk
Salesforce Sales Cloud
RingCentral
Five9
Intercom
Talkdesk
PlayVox Training/Resources
- Documentation
- Webinars
PlayVox Customer Support
- Phone
- Live Chat
- Tickets
PlayVox COMPANY DETAILS
PlayVox SCREENSHOTS
PlayVox REVIEWS
I-Medita Customers Review
PlayVox FAQs
Q. What are the key features of PlayVox?
The key features of PlayVox are:
- Connectors for better integration and Rest based Open API
- iOS App
- Surveys
- Phone calls
- Quality Assurance
- Reward and recognition system
- Analytics
- live chat
- Team communication
- Eliminates spreadsheets and need for multiple software
- Performance analysis
- Training and coaching
- email and social media support
Q. How much does PlayVox cost?
PlayVox price starts from $25
Q. Which platform does PlayVox support?
PlayVox can be deployed on following platforms: Windows, Mac OS, Android, iOS
Q. Which languages does PlayVox support?
PlayVox supports following languages: English
Q. What type of API's does PlayVox provide?
PlayVox provides the following API's: Open API, API for custom integration
Q. What are the integrations for PlayVox?
PlayVox can be integrated with: LiveChat, Zendesk, Freshdesk, Salesforce Sales Cloud, RingCentral, Five9, Intercom, Talkdesk
Q. What training/resources does PlayVox provide?
PlayVox provides the following training/resources: Documentation, Webinars
Q. What are the customer support options provided by PlayVox?
PlayVox customer support options are: Email, Phone, Live Chat, Tickets
