Freshservice logo
Freshservice
Track-It! logo
Track-It!

FreshservicevsTrack-It!

COMPARISON
OVERVIEW

Freshservice easy to use and setup modern and intuitive UI requires minimal to no training and is customizable to IT and non-IT needs. Multi-Channel support automates tasks and provides support for issues raised via an email, self-service portal, phone, chat and in person. Gamify your service desk turn your service desk into a highly engaging and fun experience for your agents. there will be information at your fingertips maintain records of contracts, hardware, software and other assets including all details from acquisition to expiry.

Track-It is a complete help desk and IT Asset management system designed for small to medium-sized companies to be affordable to own, easy to install and configure and easy to use. You can improve end-user satisfaction and resolution rates while reducing costs by allowing your help desk technician to track their work more efficiently. User can reduce costs and wasteful spending on IT assets you thought were lost or didn't realize you owned.

FEATURES
PRICING

Starting Price : $ 19

Starting Price : $ 995

DEPLOYMENT

Cloud Based

SaaS

Windows

Cloud Based

SaaS

Windows

iOS

Supported Languages
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • English
API
  • Open API
  • API for custom integration
  • Open API
Integrations
Training/Resources
  • Documentation
  • Webinars
  • Live Online
  • Documentation
  • Webinars
  • Live Online
Customer Support
  • Email
  • Live Chat
  • Tickets
  • Email
  • Phone
  • Live Chat
COMPANY DETAILS
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View Company Details
VIDEOS
SCREENSHOTS
REVIEWS
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Read all Reviews
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