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Freshservice OVERVIEW
Freshservice easy to use and setup modern and intuitive UI requires minimal to no training and is customizable to IT and non-IT needs. Multi-Channel support automates tasks and provides support for issues raised via an email, self-service portal, phone, chat and in person. Gamify your service desk turn your service desk into a highly engaging and fun experience for your agents. there will be information at your fingertips maintain records of contracts, hardware, software and other assets including all details from acquisition to expiry.
Freshservice FEATURES
Freshservice PRICING
Starting Price : $19
Freshservice SPECIFICATIONS
Freshservice Deployment
Platform :
- Cloud Based
- SaaS
Installed :
- Windows
Freshservice Supported Languages
- English
- Spanish
- French
- German
- Italian
- Russian
- Portuguese
- Dutch
- Swedish
- Polish
Freshservice API
- Open API
- API for custom integration
Freshservice Integrations
SurveyMonkey
SugarCRM
FreshBooks
DocuSign
JIRA Software
Yammer
Dropbox
Pivotal Tracker
OneLogin
Harvest
Salesforce Sales Cloud
Office 365
Box
TeamViewer
Skype
CloudApp
Google Analytics
LogMeIn Rescue
Google Calendar
Slack
PagerDuty
Google Contacts
WorkflowMax
Zapier
QuickBooks
Opsgenie
Skype for Business
Freshchat
miniOrange
Freshservice Training/Resources
- Documentation
- Webinars
- Live Online
Freshservice Customer Support
- Live Chat
- Tickets
Freshservice COMPANY DETAILS
Freshservice SCREENSHOTS
Freshservice CATEGORIES LIST
Contract Lifecycle Management Software / IT Management Software / IT Service Management Software / Service Desk SoftwareFreshservice REVIEWS
Customer Feedback with Freshservice
Freshservice FAQs
Q. What are the key features of Freshservice?
The key features of Freshservice are:
- Change Management
- Approval Workflow
- Forms Management
- Prioritization
- Release Management
- Service Reporting
- Contract Management
- Automated Routing
- Configuration Management
- Real-time Chat
- Knowledge Management
- Customizable Branding
- Change Calendar
- Device Auto Discovery
- Document Storage
- Knowledge Base Management
- Corrective Actions (CAPA)
- Multi-Channel Communication
- Incident Management
- Email Integration
- Disposal Management
- Change Planning
- Depreciation Management
- Network Monitoring
- Compliance Tracking
- Self Service Portal
- Service Level Agreement (SLA) Management
- Interaction Tracking
- License Management
- Electronic Signature
- Customer Complaint Tracking
- Contract Lifecycle Management
- Completion Tracking
- Alerts / Escalation
- Compliance Management
- Case Management
- IT Asset Management
- Task Management
- Audit Trail
- Complaint Classification
- Feedback Management
- Buy Side (Suppliers)
- Data Visualization
- Barcoding/RFID
- Service Catalog
Q. How much does Freshservice cost?
Freshservice price starts from $19
Q. Which platform does Freshservice support?
Freshservice can be deployed on following platforms: Cloud Based, SaaS, Windows
Q. Which languages does Freshservice support?
Freshservice supports following languages: English, Spanish, French, German, Italian, Russian, Portuguese, Dutch, Swedish, Polish
Q. What type of API's does Freshservice provide?
Freshservice provides the following API's: Open API, API for custom integration
Q. What are the integrations for Freshservice?
Freshservice can be integrated with: SurveyMonkey, SugarCRM, FreshBooks, DocuSign, JIRA Software, Yammer, Dropbox, Pivotal Tracker, OneLogin, Harvest, Salesforce Sales Cloud, Office 365, Box, TeamViewer, Skype, CloudApp, Google Analytics, LogMeIn Rescue, Google Calendar, Slack, PagerDuty, Google Contacts, WorkflowMax, Zapier, QuickBooks, Opsgenie, Skype for Business, Freshchat, miniOrange
Q. What training/resources does Freshservice provide?
Freshservice provides the following training/resources: Documentation, Webinars, Live Online
Q. What are the customer support options provided by Freshservice?
Freshservice customer support options are: Email, Live Chat, Tickets
