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Inbenta OVERVIEW
Inbenta is an AI-powered intelligent search platform that produces it straightforward for his or her customers and potential shoppers look for out to search out the data they seek while not having to contact client support. the answer helps lower the degree of support requests that contain repetitive queries, enabling client support representatives to deal with alternative issues whereas reducing support prices.
Inbenta FEATURES
Inbenta PRICING
Free Software
Inbenta SPECIFICATIONS
Inbenta Deployment
Platform :
- Cloud Based
- SaaS
Installed :
- Windows
Mobiles :
- Android
- iOS
Inbenta Supported Languages
- English
- Chinese
- Spanish
- French
- German
- Italian
- Russian
- Portuguese
- Turkish
- Dutch
- Swedish
- Norwegian
- Japanese
- Danish
- Finnish
Inbenta API
- Open API
- API for custom integration
Inbenta Integrations
Zendesk
Salesforce Desk.com
Salesforce Service Cloud
Endeca
Skype
Facebook Messenger
Mobile
Inbenta Training/Resources
- Documentation
- Live Online
Inbenta Customer Support
- Phone
- Tickets
Inbenta COMPANY DETAILS
Inbenta SCREENSHOTS
Inbenta CATEGORIES LIST
Artificial Intelligence Software / Customer Service Software / Site Search SolutionsInbenta REVIEWS
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Inbenta FAQs
Q. What are the key features of Inbenta?
The key features of Inbenta are:
- Semantic search engine
- Surveys
- Long tail SEO
- Catalog management
- Support ticketing
- Dynamic FAQs
- Category tree
- Help desk
- Product configurator
- Sentiment analysis
- Analytics
- Automated routing
- Hybrid chat
- Instant answers
- Natural language ticketing
- Domain dictionaries
- Local grammars and lexical functions
- Live chat
- Priority classification
- Known issue management
- Customer experience management
- Chatbots
- Natural language processing
- Meaning algorithm
- Spelling correction algorithm
- Self service
- Ticket deflection tracking
- Virtual assistant
- Avatar
- Social media ticketing
- Auto responses
- Email management
- Multilingual
- Syntactic analysis
- Inbox / queue management
- Third party integrations
- Autocomplete
- Canned responses
- E-Commerce search
- Search queries
- Cross selling
- Community
- Self service portal
Q. How much does Inbenta cost?
Inbenta is a Free Software
Q. Which platform does Inbenta support?
Inbenta can be deployed on following platforms: Cloud Based, SaaS, Windows, Android, iOS
Q. Which languages does Inbenta support?
Inbenta supports following languages: English, Chinese, Spanish, French, German, Italian, Russian, Portuguese, Turkish, Dutch, Swedish, Norwegian, Japanese, Danish, Finnish
Q. What type of API's does Inbenta provide?
Inbenta provides the following API's: Open API, API for custom integration
Q. What are the integrations for Inbenta?
Inbenta can be integrated with: Zendesk, Salesforce Desk.com, Salesforce Service Cloud, Endeca, Skype, Facebook Messenger, Mobile
Q. What training/resources does Inbenta provide?
Inbenta provides the following training/resources: Documentation, Live Online
Q. What are the customer support options provided by Inbenta?
Inbenta customer support options are: Email, Phone, Tickets
