Freshservice logo
Freshservice
ManageEngine ServiceDesk Plus logo
ManageEngin..

FreshservicevsManageEngine ServiceDesk Plus

COMPARISON
OVERVIEW

Freshservice easy to use and setup modern and intuitive UI requires minimal to no training and is customizable to IT and non-IT needs. Multi-Channel support automates tasks and provides support for issues raised via an email, self-service portal, phone, chat and in person. Gamify your service desk turn your service desk into a highly engaging and fun experience for your agents. there will be information at your fingertips maintain records of contracts, hardware, software and other assets including all details from acquisition to expiry.

ServiceDesk Plus reduce outages, improve agent productivity, meet SLAs, and manage the complete lifecycle of your IT tickets. Problem management classifies, analyze, and take problems with closure. Change management streamlines planning, approval, and implementation with automated workflows. Service catalog creates and publishes your service catalog with custom service catalog with service level agreements and multi-stage approvals.

FEATURES
PRICING

Starting Price : $ 19

Starting Price : $ 495

DEPLOYMENT

Cloud Based

SaaS

Windows

Cloud Based

SaaS

Windows

Android

iOS

Supported Languages
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Arabic
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Norwegian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Turkish
API
  • Open API
  • API for custom integration
  • Open API
  • API for custom integration
Integrations
Training/Resources
  • Documentation
  • Webinars
  • Live Online
  • Documentation
  • Webinars
  • Live Online
Customer Support
  • Email
  • Live Chat
  • Tickets
  • Email
  • Phone
  • Tickets
COMPANY DETAILS
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VIDEOS
    No video for this Software
SCREENSHOTS
REVIEWS
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