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ManageEngine ServiceDesk Plus OVERVIEW
ServiceDesk Plus reduce outages, improve agent productivity, meet SLAs, and manage the complete lifecycle of your IT tickets. Problem management classifies, analyze, and take problems with closure. Change management streamlines planning, approval, and implementation with automated workflows. Service catalog creates and publishes your service catalog with custom service catalog with service level agreements and multi-stage approvals.
ManageEngine ServiceDesk Plus FEATURES
ManageEngine ServiceDesk Plus PRICING
Starting Price : $495
ManageEngine ServiceDesk Plus SPECIFICATIONS
ManageEngine ServiceDesk Plus Deployment
Platform :
- Cloud Based
- SaaS
Installed :
- Windows
Mobiles :
- Android
- iOS
ManageEngine ServiceDesk Plus Supported Languages
- English
- Chinese
- Arabic
- Spanish
- French
- German
- Italian
- Russian
- Portuguese
- Turkish
- Dutch
- Swedish
- Polish
- Norwegian
- Japanese
ManageEngine ServiceDesk Plus API
- Open API
- API for custom integration
ManageEngine ServiceDesk Plus Integrations
Zoho Analytics
ManageEngine OpManager
Office 365
Microsoft Outlook
ADManager Plus
ManageEngine ADSelfService Plus
Applications Manager
ManageEngine Desktop Central
ManageEngine ServiceDesk Plus Training/Resources
- Documentation
- Webinars
- Live Online
ManageEngine ServiceDesk Plus Customer Support
- Phone
- Tickets
ManageEngine ServiceDesk Plus COMPANY DETAILS
ManageEngine ServiceDesk Plus SCREENSHOTS
ManageEngine ServiceDesk Plus CATEGORIES LIST
Contract Lifecycle Management SoftwareManageEngine ServiceDesk Plus REVIEWS
Manage Engine Service Desk Plus Review
ManageEngine ServiceDesk Plus FAQs
Q. What are the key features of ManageEngine ServiceDesk Plus?
The key features of ManageEngine ServiceDesk Plus are:
- Mobile integration
- Custom fields
- Multi-channel management
- Asset discovery
- SLA management
- Software management
- Agent scanning
- ITIL compatible
- Email templates
- Cataloging
- Best practice ITSM workflows
- Multi-site support
- Asset management
- Powerful integrations with IT management apps
- Reporting & statistics
- Automatic lead distribution
- Workflow management
- IT project management
- CMDB
- Monitoring
- Change management
- Automatic notifications
- Business rules
- POS
- Prioritizing
- Software license management
- SMS integration
- Alerts / escalation
- Smart automation
- Timesheets
- Performance support
- Email integration
- Help desk management
- Knowledge base
- Service catalog
- Real time reporting
- Automatic ticket dispatch
- Help desk reports
- Projections
- Self service portal
- Inventory management
- Problem management
- Rules based algorithms
- Asset lifecycle management
- Gantt charts
- Project workflow
- Escalation management
- Trouble ticketing
- Commenting
- Project management
- Purchase order management
- Customer history
- Approval process control
- IT asset tracking
- Third party integration
- Software asset management
- Lead assignment
- Customizable reporting
- Incident management
- Surveys & feedback
- Categorization
- Contract management
- Codeless customizations
- Change order management
- Employee self service
- Charting
- Scheduled reporting
- Timer
- Email notifications
- Archiving & retention
Q. How much does ManageEngine ServiceDesk Plus cost?
ManageEngine ServiceDesk Plus price starts from $495
Q. Which platform does ManageEngine ServiceDesk Plus support?
ManageEngine ServiceDesk Plus can be deployed on following platforms: Cloud Based, SaaS, Windows, Android, iOS
Q. Which languages does ManageEngine ServiceDesk Plus support?
ManageEngine ServiceDesk Plus supports following languages: English, Chinese, Arabic, Spanish, French, German, Italian, Russian, Portuguese, Turkish, Dutch, Swedish, Polish, Norwegian, Japanese
Q. What type of API's does ManageEngine ServiceDesk Plus provide?
ManageEngine ServiceDesk Plus provides the following API's: Open API, API for custom integration
Q. What are the integrations for ManageEngine ServiceDesk Plus?
ManageEngine ServiceDesk Plus can be integrated with: Zoho Analytics, ManageEngine OpManager, Office 365, Microsoft Outlook, ADManager Plus, ManageEngine ADSelfService Plus, Applications Manager, ManageEngine Desktop Central
Q. What training/resources does ManageEngine ServiceDesk Plus provide?
ManageEngine ServiceDesk Plus provides the following training/resources: Documentation, Webinars, Live Online
Q. What are the customer support options provided by ManageEngine ServiceDesk Plus?
ManageEngine ServiceDesk Plus customer support options are: Email, Phone, Tickets
