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Kapture CRM OVERVIEW
Kapture CRM helps you maximize the ability of your support team to reach out to customers over multiple platforms. Conversations initiated by customers are turned into tickets and sent across to agents online The multifaceted helpdesk CRM is an all-in-one solution to customer support. The beginning of all your support success begins with creating folders for multiple departments. One of the company’s users, generates high volume of tickets on a daily basis. To ease up the process of ticket allocation, they simply add agents to each folder in the CRM. Once a ticket has been generated – the tickets are assigned to these agents in each folder. With the help of self-serve portals and knowledge bases, the helpdesk solution also creates a support engine that runs 24/7. SLA Timers and escalation rules ensure that you can create systems within the CRM that raise alerts when tickets haven’t been resolved within a specific time period.
Kapture CRM FEATURES
Kapture CRM PRICING
Starting Price : $29
Kapture CRM SPECIFICATIONS
Kapture CRM Deployment
Platform :
- Cloud Based
- SaaS
Installed :
- Windows
- Linux
- Mac OS
Mobiles :
- Android
- iOS
Kapture CRM Supported Languages
- English
Kapture CRM API
- API for custom integration
Kapture CRM Training/Resources
- Documentation
- Webinars
- Live Online
- On-Site Training
Kapture CRM Customer Support
- Phone
- Live Chat
- Tickets
Kapture CRM COMPANY DETAILS
Kapture CRM SCREENSHOTS
Kapture CRM CATEGORIES LIST
Contact Management Software / CRM Software / Customer Service Software / Customer Support SoftwareKapture CRM REVIEWS
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Kapture CRM FAQs
Q. What are the key features of Kapture CRM?
The key features of Kapture CRM are:
- service center management
- Live chat
- helpdesk software
- LMS
- field service management
- Omni channel
- ticket management
- KMS
Q. How much does Kapture CRM cost?
Kapture CRM price starts from $29
Q. Which platform does Kapture CRM support?
Kapture CRM can be deployed on following platforms: Cloud Based, SaaS, Windows, Linux, Mac OS, Android, iOS
Q. Which languages does Kapture CRM support?
Kapture CRM supports following languages: English
Q. What type of API's does Kapture CRM provide?
Kapture CRM provides the following API's: API for custom integration
Q. What training/resources does Kapture CRM provide?
Kapture CRM provides the following training/resources: Documentation, Webinars, Live Online, On-Site Training
Q. What are the customer support options provided by Kapture CRM?
Kapture CRM customer support options are: Email, Phone, Live Chat, Tickets
